Shipping policy

SHIPPING POLICY
Last Updated: November 4, 2026

Thank you for shopping at lizorvico. This Shipping Policy outlines our processing times, delivery estimates, shipping fees, tracking assistance, and procedures for delayed or missing packages.

1. ORDER PROCESSING
Orders are generally processed within 2–3 business days after successful payment confirmation.

Business days exclude weekends and US public holidays.

Processing covers order verification, picking, packing, and transfer to the shipping carrier.

2. ESTIMATED DELIVERY TIME
Shipping transit is estimated at 20–45 calendar days after dispatch.

The separate 2–3 business-day processing period is additional to this transit estimate.

Delivery estimates are not guaranteed arrival dates. Carrier operations, customs processing, public holidays, weather, and destination-specific conditions may affect arrival.

3. SHIPPING DESTINATIONS
We primarily serve customers in the United States and the United Kingdom.

Eligible shipping destinations are displayed at checkout.

4. SHIPPING RATES
Standard shipping is free for orders with a merchandise subtotal greater than $30 USD.

For orders with a merchandise subtotal of $30 USD or less, any applicable shipping fee will be displayed before payment confirmation.

No undisclosed delivery fee will be added after checkout.

5. TAXES AND IMPORT DUTIES
Customers will not be asked to pay additional import duties, customs clearance fees, or delivery-related taxes beyond the total shown at checkout.

Where necessary, the merchant will arrange or cover these charges.

Relevant sales taxes, VAT, and import obligations will be handled according to applicable law.

6. TRACKING YOUR ORDER
Tracking information may become available after dispatch.

To request your available tracking number or a shipment update, email profi_gizma@outlook.com with your order number and the email address used at checkout.

7. SHIPPING DELAYS
Unexpected carrier disruptions, customs checks, severe weather, public holidays, or incorrect address information may delay delivery.

Please contact customer support if your order is late.

For UK purchases, the extended delivery timeframe must be clearly disclosed and agreed before checkout.

Mandatory consumer remedies for delayed or undelivered goods remain unaffected.

8. LOST OR MISSING SHIPMENTS
If a parcel is missing or confirmed lost in transit, contact profi_gizma@outlook.com with your order details.

We will investigate with the carrier and arrange a replacement at no additional charge or an appropriate refund under applicable consumer law.

9. ADDRESS CORRECTIONS
Please confirm your delivery address when placing an order.

Contact us promptly if a correction is needed. Changes may not be possible after dispatch.

10. SPLIT SHIPMENTS
Some orders may be delivered in separate packages.

No additional shipping charge will be imposed solely because an order is divided into multiple shipments.

11. SHIPPING CONTACT
Store Name: lizorvico
Website: https://lizorvico.shop
Customer Service Email: profi_gizma@outlook.com